Services

We provide assessments, strategy, education, coaching, and presentations to help your organization move to higher levels of teamwork and productivity.

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Why Use Our Services

  • Increases teams and organizations’ productivity

  • Employee engagement and retention

  • Client retention and engagement

  • Increased sense of belonging for all employees

  • Build Psychological Safety

  • Reduces unhealthy Conflicts

  • Increases Staff accountability and commitment

  • And solve many other workplace related issues and challenges

Assessments

At IC Edge, we use organizational and individual assessments to identify strengths, challenges, and growth opportunities. These insights allow us to tailor training and consulting to your team’s unique needs.

I. Organizational Assessment

Our four-step assessment process helps us understand your organization’s team dynamics and areas for growth:

  • Cultural Survey
    We evaluate employee engagement, communication, and workplace culture using a customized survey. Responses are confidential and analyzed for actionable insights.

  • HR Policy Review
    We assess recruitment, hiring, and promotion practices for bias and alignment with best practices, offering clear recommendations for improvement.

  • Focus Groups & Interviews
    We conduct facilitated conversations with staff to uncover personal experiences, emerging themes, and DEIB insights not captured in surveys.

  • Findings & Recommendations
    We synthesize data into a clear report with practical, next-step strategies to strengthen teamwork and trust across your organization.

II. Individual Assessment

These tools help team members understand themselves and others, improving collaboration and communication:

  • Myers-Briggs Type Indicator (MBTI®)
    Identifies personality preferences to improve communication, empathy, and teamwork.

  • Thomas-Kilmann Conflict Mode Instrument (TKI®)
    Reveals conflict styles and strategies for managing disagreements productively.

  • Intercultural Development Inventory (IDI®)
    Measures intercultural competence to enhance inclusion, adaptability, and team performance.

Strategy Development

Many organizations want to improve on teamwork, but don’t know how or where to start. Together, we build a strategy for transforming your organization to higher levels of teamwork and productivity. IC Edge brings over 20 years of experience working with teams. IC Edge works with organizations at all levels – strategizing with leaders, boards of directors, staff, and other parts of an organization – to achieve the organization’s goals.

Education

At IC Edge, we offer progressive team-building training designed to meet your team where they are—whether just beginning the journey or ready to master complex dynamics. Our programs fall into four distinct levels.

As illustrated, it pyramids up from Awareness training for a broad audience to Advanced training for a narrow group of people who want to create organizational change.:

  • Best for: Experienced teams or leaders ready to tackle complex challenges and elevate performance.

    These high-level, skill-intensive workshops focus on mastering the nuances of team leadership and collaboration. Topics include:

    • Managing conflict with confidence and clarity

    • Leading through uncertainty and organizational change

    • Building resilient, high-performing teams

    • Coaching peers and fostering accountability

    • Sustaining psychological safety in fast-paced environments

    Advanced Training helps mature teams operate at peak potential—resilient, focused, and aligned. Mindset and Skills Building workshops are required before doing advanced work.

  • Best for: Organizations committed to long-term team transformation.

    This series of 2-4 interactive workshops, delivered over 3 to 12 months, helps individuals and teams build lasting habits that enhance collaboration and performance. Features include:

    • Customized sessions based on your team’s culture and challenges

    • Practice-focused learning with time between sessions to apply new skills

    • Ongoing support and reflection to turn learning into action

    • Integration of change management tools to embed team effectiveness into your culture

    This level delivers measurable progress in communication, trust, and productivity.

  • Best for: Teams or leaders who want to build a common language and understanding of team dynamics.

    These 2-hour virtual workshops go beyond awareness to teach the building blocks of high-functioning teams. Participants learn:

    • The importance of psychological safety, shared goals, and mutual accountability

    • How to recognize and support different working styles

    • Basic tools to strengthen communication and trust

    Ideal for new teams, onboarding programs, or as a foundation for future development.

  • Best for: Organizations looking to spark an interest in teamwork and align everyone around shared values.

    Our 1- to 2-hour presentations or mini-workshops introduce essential teamwork principles in a motivating and accessible way. These sessions are perfect for team kickoffs, all-staff meetings, or launching broader cultural change. We focus on:

    • What effective teamwork looks like

    • Why it matters for individuals and organizations

    • Common myths that hold teams back

    • How to begin the team-building journey

    This is a great standalone experience or entry point into deeper learning.

Coaching

Strong teams start with strong individuals—and that’s where coaching comes in. At IC Edge, we offer one-on-one and small group coaching to help individuals at all levels—from emerging leaders to executives—develop the mindset and skills that fuel high-performing teams.

Our experienced coaches help you:

  • Strengthen your leadership presence and communication style

  • Navigate team dynamics with confidence and empathy

  • Build trust, alignment, and accountability across your team

  • Manage conflict constructively and proactively

  • Inspire collaboration, even during times of change

Each coaching engagement is personalized to meet your goals. Sessions are typically 1–2 hours and spread out over several months, based on your availability and desired outcomes. Whether you're a new manager or a seasoned executive, coaching equips you with practical tools to lead cohesive, resilient, and productive teams.

Presentations

A team building presentation is often essential to creating awareness of the benefits of teamwork, especially at the beginning of a journey. We are here to help. We deliver customized presentations that motivate and inspire.

Our audiences have included:

  • Staff groups

  • Boards of Directors

  • Executive Committees

  • Individual Contributors

  • Civil groups

  • Other stakeholders

Start Building a Better Future Today!